UPS Ground Shipping Schedule:
$50+ ORDERS = FREE UPS GROUND SHIPPING
-Pro Edge Paintball ships orders out Monday through Friday.
-Orders placed before 5:00 PM CST ship the same day except during holidays and other unforeseen circumstances.
-Tracking information is updated Monday - Friday by 4:00 PM CST.
Free shipping info:
Purchase items totaling $50 or more from our online store will qualify for free UPS GROUND shipping.
It does not apply to 3 Day Select, 2nd Day Air, Next Day Air, or Priority Mail packages.
Please note that on some items, the photo image may differ slightly from the detailed description of the product or images. Contact our Customer Service Representatives for verification. Help@ProEdgePaintball.com
1. Payment Methods
Credit Card / Paypal: We currently accept Visa, Mastercard, Discover and American Express. We also accept Paypal, Apple Pay and Affirm (For Shipped Online Orders Only).
For your protection and ours, all FIRST TIME ORDERS are only SHIPPED to the BILLING ADDRESS of the Credit Card.
The only way around this is if you have an alternate shipping address added to your credit card account.
In which case, you must enter your Credit Card Customer Service phone number into the Comments box so we can call and verify that Alternate Shipping Address with them.
ProEdgePB.com reserves the right to modify the shipping charges to any order that did not calculate properly.
Shipping is determined by the weight of the items ordered and the method of shipping chosen. Included in the charge is delivery confirmation, packaging and handling. We will notify you beforehand for approval of any order that has a significant change in shipping cost.
ONLINE ORDERS ARE SHIPPING OUT MONDAY - FRIDAY.
For order placed on Saturday or Sunday, the shipping information on your order will not be posted until Monday by 4pm.
UPS Shipping is on a Monday-Friday Business Schedule. This means 2nd day shipping is referring to actual ship days Monday - Friday, not from the day you placed your order.
All shipping methods are Monday-Friday, which means if we 2 Day Air a package to you on Thursday, you will not receive it until Monday (the 2 business days being Friday, then Monday). UPS is closed on all Holidays so there are no pick ups or deliveries on holidays.
We recommend UPS for larger bulkier items or items that need to be tracked.
Tracking Numbers: Tracking numbers are updated at the end of each business day. The system emails the tracking number to whichever email you entered when you placed the order. If you did not get an email confirmation of your order initially, this means you most likely entered the wrong email address. UPS orders can be tracked at www.UPS.com.
All Air Systems and Co2 Tanks: UPS will only ship these items empty due to transportation regulations.
3. Return Policy
No returns/exchanges accepted on Paintballs, Slide Shorts, Clearance Items, Discontinued Items, Used Items, Like New Items, Circuit Boards, Solenoids, Wire Harness and any other Electronic related items under any circumstances.
The customer will be responsible for all shipping costs incurred for the item(s) being returned to Pro Edge Paintball unless an error in the order was caused by Pro Edge Paintball.
Only unused, unopened items may be eligible for return, exchange or credit.
For in store returns, if you attempted to install, fire, wear or wash an item it is considered used and are subject to a 30% Restocking Fee.
Prior to shipping any returns to ProEdgePB.com you must call to receive a Return Authorization Number. Any package received without a Return Authorization Number will be refused and returned to sender at the senders expense.
Any internet purchased items returned to Pro Edge Paintball walk in store will require prior approval so that arrangements are made to accommodate your request.
No returns or exchanges accepted after 30 days of receiving shipment.
We will work with all customers who experience faulty products after the first 30 days.
Shipping fees and costs are non refundable.
4. Product Warranty
All products are sent out in brand new condition from the manufacturer. All companies we deal with are very reputable and stand behind their products 100%. If for any reason there is a problem out of the box, or over time with a product, you can contact Pro Edge Paintball for assistance. You can also contact the manufacturer of the product if you are unsure or having trouble doing so.
Guns: Any aftermarket modifications to your gun MAY void your manufacturer warranty. Note that wear and tear from normal use of a gun is common and might result in needing to replace common o-rings and seals. Read all instructions that accompany your paintball gun and especially take note of recommended Maintenance from the manufacturer. This will help you to have your equipment as reliable and functional as possible.
Neither ProEdgePB.com or the Product Manufacturer are liable for any shipping charges on a defective/broken product.
All warranties are provided by and serviced by the manufacturer of the corresponding product. ProEdgePB.com does not provide any warranty service for parts but on all paintball guns purchased we offer the Pro Edge Lifetime Service Warranty
The most cost effective method of shipping paintballs is UPS Ground. 2nd Day Air, and 3 Day Select will have high shipping cost due to the heavy weight of paintballs.
We inspect each case before shipping for broken or damaged paint. Once the paintballs leave our door, we have no control over UPS and the treatment of packages.
There are no returns/exchanges on paintballs. All paintball sales are FINAL.
Free Shipping promotion does not apply to paintballs.
6. Calculating Shipping Prices within the United States!
Shipping costs vary depending on items to be shipped, shipping method, and the destination of the products to be shipped.
All items with Free Shipping are sent UPS Ground Delivery (where applicable).
Shipping costs can be calculated on our website by simulating a sale. Please enter all SHIP TO information as if you were making a purchase.