Flexible Financing from Affirm at Checkout!
Flexible Financing from Affirm at Checkout!
If you need to exchange an item due to the sizing being incorrect or a factory defect we will cover the shipping cost 100% if purchased from our store. All original packaging must be included in the return to qualify.
If you would like to exchange an item, create a exchange here.
If you need to return an item for a refund or store credit, the cost of return shipping will be deducted from your refund. All original packaging must be included in the return to qualify.
If you would like to return an item, create a return here.
Nearly all products come with a factory warranty. If your purchased paintball gear has torn or broken after the first 30 days of use, you will be asked to contact the manufacturer of that product. If you need assistance with this process please contact us here.
If you have questions about returning your product, please call (800) 966-9381 Tuesday - Friday 11:00AM to 7:00PM or Saturdays 10:00AM to 6:00PM CST.
We recommend using our Create a Return feature in place of calling to guarantee a quicker and more accurate solution.
If a return is shipped back to us without prior confirmation, we can not guarantee the order will be processed correctly or at all.
1. We can refund your account for the item or order being returned minus the cost of shipping for the return label. If you cancel your order or refuse delivery, the original shipping cost will not be refunded.
The funds will be returned through the same method of payment for the order was placed.
2. We can issue your account Store Credit which you will be able to use online at your convenience on any other item. The total amount refunded will be the total of your order minus the cost of the return label.