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Return Policy

  • HOLIDAY RETURN POLICY: Purchases made between November 1st and December 31st, 2022 will be eligible for return or exchange through January 31st, 2023
  • Must be within 30 days from the date of delivery
  • Any item sent in for return must be brand new and unused. If an item is used and being returned, the customer will receive 50% of the original order value of the items. 
  • All original packaging must be included in the return to qualify to be brand new.
  • If original packaging is not included, a 30% restocking fee will be applied.
  • If an item is broken within 30 days after delivery, the item is usually covered under a manufacturer warranty if it falls under normal and regular use. We will do everything in our power to get this item working correctly.
  • If the product is defective, it will be repaired based on the manufacturer's warranty.
  • There are no returns on any Paintballs, Smoke Grenades, Used items, Circuit Boards, Solenoids, Wire Harness and any other Electronic related items

If you have questions about returning your product, please call (800) 966-9381 Tuesday - Friday 11:00AM to 7:00PM or Saturdays 10:00AM to 6:00PM CST.

We recommend using our Create a Return feature in place of calling to guarantee a quicker and more accurate solution.

If a return is shipped back to us without prior confirmation, we can not guarantee the order will be processed correctly or at all.

Refund Options

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