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Return Policy

  • Must be within 30 days from the date of delivery
  • Any item sent in for return must be brand new, factory sealed and unused. If an item is used and being returned, the customer will receive 50% of the original order value of the items. 
  • All original packaging must be included in the return to qualify to be brand new.
  • If original packaging is not included, a 30% restocking fee will be applied.
  • If an item is broken within 30 days after delivery, the item is usually covered under a manufacturer warranty if it falls under normal and regular use. We will do everything in our power to get this item working correctly.
  • If the product is defective, it will be repaired based on the manufacturer's warranty.
  • There are no returns on any Paintballs, Smoke Grenades, Used items, Circuit Boards, Solenoids, Wire Harness and any other Electronic related items
  • NO RETURNS ON PAINTBALLS OR SMOKE GRENADES IN STORE OR ONLINE

If you have questions about returning your product, please call 713-896-8841 Tuesday - Friday 11:00AM to 7:00PM or Saturdays 10:00AM to 6:00PM.

We recommend using our Create a Return feature in place of calling to guarantee a quicker and more accurate solution.

If a return is shipped back to us without prior confirmation, we can not guarantee the order will be processed correctly or at all.

Refund Options

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